Network Supervisor's Toolkit

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Introducing I-Queue! Server (c) Copyright 1992 by ▄▄████▄▄ ▄█▀█▄ ▄█▀▀ ▀▀███▄ █▀ ▀█▄█▀ ███ ▀█▄ ▄█▀ ▀█▄▄ ▄██▀ ▀▀▀ ▀▀▀▀▀▀ ███ ▄███ ███ ███ ▄██ ███ ▄▄▄ ▄▄▄ ▄███▄ ▄▄▄ ▄▄▄ ▄▄▄ ▄▄▄ ▄███▄ ▄▄▄▄ ███ ███▀ ███ ███ ███ ███▀ ███ ███ ███ ███▄██ ███ ███ ███ ███ ███ ███ ███ ███ ███▄ ▀██▄▄▄ T E C H N O L O G I E S 11433 Cronridge Drive, Suite H Owings Mills, MD 21117 +1-410-363-1097 FAX: +1-410-363-3779 MHS: Support @ Infinite CompuServe: >MHS:Support @ Infinite (or 73270,405) Internet: Support@Infinite.MHS.CompuServe.com Technical Support provided on the CompuServe Information Service in NOVVEN Section 4 OVERVIEW I-Queue! Server is a software utility that allows you to turn a printer connected to any workstation on your network into a shared printer. I-Queue! Server runs as a small TSR on the workstation providing shared access to the printer (or multiple printers) via the standard NetWare print queue mechanism. Since NetWare already includes RPRINTER to provide a similar service, you may be wondering why you need I-Queue! Server. We shared that opinion until we actually tried to run RPRINTER in our offices, and judging from the volume of problems reported in the printing sections of the NOVB, NETW2X and NETW3X forums on CompuServe, we are not alone. I-Queue! Server was designed primarily to address the following requirements: 1.) Compatibility with workstations running Microsoft Windows. 2.) Compatibility with more printer ports without the requirement for "hardware interrupt support". 3.) Faster printing speed. (I-Queue! Server is 2 to 4 times faster than RPRINTER depending on the speed of the PC it is running on.) 4.) The availability of an RPRINTER replacement in a 30-day trial version format so that users can "try before they buy". While you are testing I-Queue! Server, you may wish to try it in conjunction with the companion I-Queue! product. A brief overview of the I-Queue! product follows below. I-QUEUE!: THE NETWARE PRINTING TOOLBOX (available in the IQUEUE.ZIP file) I-Queue! simplifies printing in the Novell NetWare environment. From a small memory-resident pop-up (0 to 2-1/2KB), I-Queue! allows users to easily change NetWare print queues and modify "capture" parameters. I-Queue! for Windows is a convenient Windows application that adds similar conveniences for Windows users, combining NetWare print queue selection and Windows print driver selection into a single menu. Key features include: * Select a file server/print queue for caputuring * Capture your output to a file * Select the number of copies * Enter or choose printer setup strings from existing PRINTDEF information * Select forms * Ability to select from pre-defined PRINTCON job configurations * Select timeout interval * Enable or disable form feed * Expand or disable tabs (text or binary mode) * Enable or disable banner * Notify when job is printed (available with Novell's PSERVER, I-Queue! Server and several other third-party print servers) Users can also easily display a list of jobs in any queue to determine the status of a job, as well as deleting or changing the parameters of any job that they submit before it prints. Queue operators have the added capability of deleting print jobs, moving and copying jobs between print queues, and re-ordering the position of jobs in the queue. I-Queue! also includes the following additional utilities: OnHold is a TSR which allows users to submit print jobs that can automatically be placed "on hold", or delayed for printing at a later time. DefCap allows you to modify CAPTURE parameters from the command-line, but only modifies the specified parameters, leaving all others intact. Com2Lpt allows you to redirect serial (COM) port output to a parallel (LPT) port, provided that your application prints through the BIOS or DOS, and not directly to the serial port hardware. CreateQ allows you to create NetWare print queues where the temporary files are stored on a volume other than SYS:. INSTALLING I-QUEUE! SERVER 1.) LOGIN TO YOUR FILE SERVER AS SUPERVISOR OR A SUPERVISOR-EQUIVALENT. 2.) COPY I-QUEUE! SERVER TO YOUR SERVER Copy I-Queue! Server's program files into the SYS:LOGIN directory on your file server. This will allow workstations to load I-Queue! Server before they are logged into the network. IQS.EXE IQSE.EXE IQSN.COM (optional) LOADIQS.BAT (optional) GETNODE.EXE (optional) QSETUP.EXE (setup utility...requires SUPERVISOR rights) SHOWPS.EXE (optional...administrative utility) DEDICATE.COM (optional) 3.) RUN IQS30DAY OR IQSINST TO INITIALIZE I-QUEUE! Run IQS30DAY.EXE to initialize the I-Queue! Server 30 day trial period. If this is a purchased copy, run IQSINST to initialize I-Queue! Server for your network. 4.) RUN QSETUP The QSETUP utility is used to define the I-Queue! Print Server ID (QSERVER). Additionally, for each queue that will be serviced by I-Queue! Server, it must be defined with this simple utility. After you type QSETUP, if multiple file servers exist in your network, you will be presented with a list of file servers from which to choose, with the current server highlighted. Press Enter to select a file server. The next menu (or the first menu if you only have one file server) displays the print queues on your network that are being serviced by I-Queue! Server. Press Insert to select from a list of other print queues on your file server that can be setup for I-Queue! Server, then highlight an additional print queue and press Enter. 5.) CONFIGURE WORKSTATIONS TO RUN I-QUEUE! SERVER I-Queue! Server must be loaded as a TSR on any workstations which will operate as "print servers". For best results, it is recommended that you load I-Queue! Server into memory on the workstations acting as print servers before they log into the network. *** The easiest way to accomplish this is to load I-Queue! Server in the AUTOEXEC.BAT file of any workstations that will be operating as print servers. *** Alternatively, you may wish to create a common batch file on the network which loads I-Queue! Server for print server workstations. LOADIQS.BAT is a sample batch file included with I-Queue! Server, which illustrates a simple technique. There are two separate versions of the I-Queue! Server program. IQS.EXE uses unencrypted passwords, and can be used under NetWare 2.x or NetWare 3.x when you have issued the statement SET ALLOW UNENCRYPTED PASSWORDS = ON at the file server console. IQSE.EXE uses encrypted passwords, and can be used in either the NetWare 2.x or 3.x environment without restriction. However, IQSE.EXE requires approximately 3-1/2KB of additional memory to provide the encrypted password support, so NetWare 3.x users may wish to enable unencrypted passwords and use IQS.EXE instead. Command line options for IQS.EXE and IQSE.EXE. /U to un-install. /Q<queuename> primary queue to service. /Q2<queuename> 2nd queue name. (NOTE: To specify a queue on another file server use the syntax /Qserver\queue) /x x is Printer (1-3 for LPT1-LPT3 / 1-4 for COM1-COM4). LPT1 is DEFAULT /S Serial version (use COMx instead of LPTx) (NOTE: When using the serial option, you must initialize the port's baud rate and parameters using the DOS MODE command before loading IQS.) /Cx x is 1-9 for copy to load. (NOTE: You can load up to 9 copies of IQS per workstation, simply specify a different copy # each time.) /P Use Direct Port I/O to print. (DEFAULT) /B Use BIOS to print. (NOTE: The BIOS option is slower, but will be compatible with more "unusual" devices.) /Dxxx Delay between jobs for xxx seconds. (NOTE: This option is useful for printers that auto-switch between PCL and PostScript.) /Rxxxx Printer Reset String... (NOTE: This is an ASCII string that will be sent to the printer after each print job. Use {xx} to include non-printable ASCII characters. For example, <Escape>-E, which is the reset code on HP LaserJets would be denoted /R{27}E) /Oxxx Optimization. X is 16-1024 (128 Default). (NOTE: Higher values give higher priority to printing activity and will slow down other applications running on the same PC. Lower values will increase the response time for other applications.) /Fx Form Servicing Mode, where: 0 - Ignore forms changes. (DEFAULT) 1 - Minimize form changes. 2 - Change forms as needed. 3 - Plotter mode (pause for form to be mounted before each print job) (NOTE: The default mode 0 means that I-Queue! Server will ignore form specifications in print jobs. Modes 1 & 2 will cause IQS to request form changes.) /L Local notification of printer errors/form changes (DEFAULT) /N No local notification of printer errors/form changes (NOTE: By default or with the /L parameter, IQS will send NetWare broadcast messages to the workstation it is running on with printer error or form change notifications. /Ex User who submitted a print job will be notified of any printer status errors while their job is printing. 0 - User notification DISABLED. 1 - User notification ENABLED. (DEFAULT) /I Show status Information. /Wx Specifies a "polling delay" of how many seconds IQS will wait between checking for new print jobs when it is idle. The default is 3 seconds. /Kxxxx This parameter allows you to change the number of bytes that IQS reads at a time from the print queue. The default (and minimum) buffer size is 512 bytes. To increase the buffer size to 1KB, use IQS /K1024. LOADIQS.BAT LOADIQS.BAT is a sample batch file included with I-Queue! Server, which illustrates a simple technique for maintaining centralized management of IQS configuations. It is NOT necessary to use this approach, this is merely one alternative. This batch file executes the GETNODE.EXE program (included with I-Queue! Server) to set two environmental variables with the network address of the current workstation. Conditional statements are then issued to load I-Queue! Server on selected workstations with the appropriate parameters. An easy way to accomplish this is to place this batch file and the GETNODE.EXE program in your SYS:LOGIN directory. Rename LOGIN.EXE to LOGON.EXE, and rename this batch file to LOGIN.BAT, so that workstations will execute it first instead of LOGIN.EXE. Include LOGON as the last statement of this batch file to execute the standard Novell LOGIN procedure. The GETNODE program sets two environmental variables. NET will be set to the current workstation's network address. NODE will be set to the curren workstation's node address. Combined, these will uniquely identify each of your workstations. Here are some sample commands from LOADIQS.BAT showing how IQS can be loaded in different configurations: REM Bill's PC...Print Queue LASER1 to LPT2 with no local notification of errors. IF %NET%$==00000001$ IF %NODE%$==000000000046$ IQS /QLASER1 /2 /N REM Joe's PC...Print Queue LASER7 to COM1 with a reset code of <Escape>E IF %NET%$==D0DAD0DA$ IF %NODE%$==02608CBADBAD$ MODE COM1:9600,n,8,1 IF %NET%$==D0DAD0DA$ IF %NODE%$==02608CBADBAD$ IQS /QLASER7 /S /1 /R{27}E REM Print Server Workstation with multiple printers REM First example is servicing 2 print queues. REM Second example shows 1 print queue being serviced by 2 printers. IF %NET%$==00000001$ IF %NODE%$==00000000006F$ IQS /C1 /QEPSON /Q2FS2\EPSON /1 IF %NET%$==00000001$ IF %NODE%$==00000000006F$ IQS /C2 /QLASER2 /2 IF %NET%$==00000001$ IF %NODE%$==00000000006F$ MODE COM1:9600,n,8,1 IF %NET%$==00000001$ IF %NODE%$==00000000006F$ IQS /C3 /QLASER2 /1 /S FORMS MANAGEMENT I-Queue! Server supports form changes if loaded with the /F1 or /F2 command line parameter. When form changes are requested, a broadcast message will be sent to the workstation operating as a print server. Execute IQS /M to notify I-Queue! Server that the requested form has been mounted. USING I-QUEUE! SERVER AS A DEDICATED PRINT SERVER In many instances, it may be desirable to dedicate a workstation with multiple printers attached for print services. Using the /C parameter, I-Queue! Server allows you to load multiple copies of IQS or IQSE to service up to 7 printers (LPT1, LPT2, LPT3, COM1, COM2, COM3 and COM4) from a single PC. To gain additional printing speed from a non-dedicated workstation, run the DEDICATE.COM program on this workstation, which will cause I-Queue! Server to allocate additional time slices for printing activities. Alternatively, you may wish to run I-Queue!'s print queue management display on the print server workstation. I-Queue! will also signal I-Queue! Server to allocate additional time slices for printing activities. ADMINISTRATIVE UTILITIES QSETUP.EXE is used to define which print queues are serviced by IQS. IQSN.COM is an optional TSR module that can be loaded after IQS/IQSE to notify system operators that a printer requires servicing because of a general error or out of paper condition. IQSN supports the following command-line parameters: /Nname - "name" specifies a brief descriptive name for the printer location to appear in the error broadcast message. /1username - "username" specifies a user to be notified of error /2username conditions. Up to 4 users may be specified. /3username /4username SHOWPS.EXE is a command-line utility that reports the status of IQS/IQSE print servers connected to your network. ORDERING I-QUEUE! SERVER ------------------------ I-Queue! Server is currently available for $149, for unlimited use on a single file server. I-Queue!, the NetWare Printing Toolbox, is currently available for $199, for unlimited use on a single file server. Or, both can be purchased together as the I-Queue! Bundle for $249, for unlimited use on a single file server. Dealer inquiries are invited! COST Please rush me ___ copies of the I-Queue! Bundle for $249 each ____________ Please rush me ___ copies of I-Queue! Server for $149 each ____________ Please rush me ___ copies of I-Queue! Toolbox for $199 each ____________ Disk Size: ___ 3-1/2 ___ 5-1/4 Maryland residents add 5% sales tax ____________ Shipping and Handling (UPS Ground Service) * _______$8___ ============================================================================ TOTAL ____________ Name: __________________________________________________________________ Company: __________________________________________________________________ Address: __________________________________________________________________ City: _____________________ State: ________ Zip: ___________________ Country: _____________________ Telephone Number: _________________________________________________________ FAX Number: _________________________________________________________ CompuServe ID: ___________________ MHS Address: ___________________ (via _________) Method of Payment: ___ Visa ___ Master Card ___ Check Enclosed Card #: _________________________________ Name of Cardholder: _________________________________ Signature: _________________________________ Expiration Date: _________________________________ * Overseas payments by Visa or Master Charge only. There will be an additional charge applied for shipping costs to reflect the actual cost of shipment. INFINITE TECHNOLOGIES 11433 CRONRIDGE DRIVE, SUITE H OWINGS MILLS, MD 21117 (410)-363-1097 FAX your credit card orders -- (410)-363-3779 PRODUCTS FROM INFINITE TECHNOLOGIES =================================== Infinite Technologies offers innovative and easy-to-use software solutions, designed primarily for the networked environment. We back our products with dependable service and special attention to individual requirements. All of our programs are easy to learn and use, and are designed to increase your efficiency. We also want to help keep you up-to-date with product information, updates and technical support. These services are provided via the following mechanisms: On the CompuServe Information Service, Infinite Technologies offers support and product updates in Section and Library 4 of the NOVVEN forum. Via MHS (through CSERVE or NHUB), you can address technical support and/or product information inquiries to SUPPORT @ INFINITE. You can also subscribe to our MHS Librarian! mailing list, which will include notices of product updates. To join this mailing list, send a message via MHS (CSERVE or NHUB) to LIBRARY @ INFINITE with SUBSCRIBE on your subject line. (CompuServe users can send a message to >MHS:Library@Infinite via CompuServe Mail.) For an index of files available via LIBRARY @ INFINITE, send a message with INDEX on your subject line. NETWORK UTILITIES ----------------- * I-Queue! - Simplifies network printing and print queue management in the Novell NetWare environment. From within a small memory resident pop-up (0 to 2-1/2KB), I-Queue! allows users to easily change NetWare print queues and modify "capture" parameters. I-Queue! is compatible with Novell's PRINTCON/PRINTDEF and adds global PRINTCON support for Novell's own utilities. Queue management capabilities include: delete/reorder print jobs, move/copy jobs between queues, and hold/delayed printing. NOW INCLUDES A WINDOWS VERSION! * I-Queue! Server - Turn printers attached to any network workstation into shared network printers. Two to four times faster than RPRINTER, compatible with workstations running Windows, and compatible with printer ports that do not provide "hardware interrupt support". * LockIT! - Intelligent Security for DOS & Windows workstations on Novell NetWare networks. LockIT! addresses the problem of users leaving workstations unattended, and the security issues that this presents. Unlike other solutions that will reboot or logout a workstation after a period of "inactivity", potentially leading to data loss, LockIT! locks out keyboard input until you enter your NetWare password...even allowing unattended processes to continue executing. * CastAway! - A better NetWare broadcast message trap. Get NetWare message notification (e.g., SEND) without your PC locking up until you press CTRL-ENTER! Get notified of new messages while in graphics based applications! All in 0 to 1-1/2KB of conventional memory! * PopIT! - Gain pop-up access to almost ANY program with less than 2-1/2 KB overhead. Network administrators -- access SYSCON, RCONSOLE, FCONSOLE and all of your favorite network utilities without leaving your current application. * OnCall! - A memory resident "Chat" utility for Novell NetWare, that runs in between 0 and 2-1/2 KB of workstation memory. Simple, straightforward, and easy to use. NOW INCLUDES A WINDOWS VERSION! EXPRESSIT! ELECTRONIC MAIL -------------------------- * ExpressIT! Electronic Mail - The ExpressIT! Electronic Mail product family includes the following products: * ExpressIT! - The network version of ExpressIT!, including the MHS-compatible DOS version, which runs in less than 2KB of resident memory. * ExpressIT! Remote - A remote version of ExpressIT! (DOS) customized for use on stand-alone/remote PCs. Includes Personal MHS and allows users to send and receive mail with any MHS based electronic mail system. Includes the ability to run the MHS Connectivity Manager from within the 2KB TSR without exiting your current application. * ExpressIT! Windows Client - An upgrade for the network version of ExpressIT! offering native support for the Microsoft Windows environment, and a wealth of additional features. * ExpressIT! Remote Windows - A remote version of the Windows version of ExpressIT! customized for use on stand-alone/remote PCs. Includes Personal MHS and allows users to send and receive mail with any MHS based electronic mail system. A special Windows based MHS configuration utility eliminates the need to use the MHS Directory Manager. All versions of ExpressIT! include ExpressIT! Directory Assistance, facilitating automatic exchange of user directories between ExpressIT! hosts. MHS GATEWAYS AND UTILITIES -------------------------- * MHS Scheduler - An MHS mail agent that provides greater flexibility in configuring when MHS will connect to a host. On a host-by-host basis, the MHS administrator can configure different frequencies of forced connections based on different times of the day, with separate weekday, weekend, and holiday scheduling possible. MHS gateways and internetwork connections can also be scheduled. The companion RunIT! utility simplifies the creation of batch file gateways...now you can run your tape backup system on your MHS server. * MHS Librarian! - An MHS Gateway that allows users to request information to be forwarded to them via MHS. Requests are made by placing a keyword in the "SUBJECT" field of the message that you address to the library. A list of files may be requested by sending a message with the keyword of INDEX. The system Admin can also configure MHS Librarian so that selected users can request files or directories other than those that appear in the index. Security is provided by a password program that generates unique daily passwords, a fixed password, or you can create your own password utility. MHS Librarian! also supports "discussion lists", similar to the "list server" concept on the internet. * PageIT! - An MHS gateway connecting MHS-based electronic mail systems to full text alphanumeric pagers. Once configured, sending messages to an alphanumeric pager is as simple as sending a message from your favorite MHS application. * ForwardIT! - An MHS mail agent for automatically forwarding MHS based electronic mail messages. ForwardIT! can forward (or copy) messages addressed to an MHS address to an alternate address. ForwardIT! is most useful in the MHS remote e-mail environment. By remote, we refer to field workers or business travelers who operate ExpressIT! Remote, or other MHS compatible remote software, on a PC or laptop to access their electronic mail from a distant location. Examples could include a salesperson between sales calls, a business traveler in a hotel room, or work-at-home scenarios. Without ForwardIT!, when mail is sent to a recipient's office address, MHS does not allow for a remote user to dial into the network and retrieve mail waiting for their office address. Mail addressed to this office address can only be picked up at the office. In order to send a message to the user's MHS remote, the sender must assume responsibility for sending a copy of the message to the remote MHS address. With ForwardIT!, the user leaves a forwarding address at the office, and while they're out, all messages will be forwarded, or copied, to their forwarding address, giving users transparent access to their electronic mail while away from the office. This forwarding address can be any valid MHS address, including addresses via MHS gateways. * MhsQ! - An MHS gateway interface to NetWare print queues. Messages can be sent via MHS to a NetWare print queue. This capability can be useful for MHS remote sites and/or MHS enabled applications for generating printed output and/or reports. MhsQ! can also redirect print queues on one file server to a remote print queue on another file server via MHS. * ExpressIT! MHS Directory Assistant - A directory services gateway that automatically creates and updates user routes in a multi-host workgroup environment. Add a user at one host within the workgroup, and the user route will automatically be created at all other hosts within the workgroup. Add a new host to your workgroup, and the host and user lists will automatically be added to other hosts within the workgroup. (Directory Assistant is bundled with ExpressIT! but is also available separately.) * MHSNotify! - A TSR which runs on the MHS mail server only, and automatically notifies recipients of new electronic mail received from remote MHS sites, or across internetwork connections. An excellent alternative to MHSALERT for DaVinci e-mail users! (MHSNotify! is bundled with ExpressIT!) REQUESTING TRIAL VERSIONS VIA MHS --------------------------------- 30-Day Trial Versions of many Infinite Technologies Products can be requested via MHS. For more information, send an MHS message to LIBRARY @ INFINITE via CSERVE or NHUB, with a subject line of INDEX. DOWNLOADING TRIAL VERSIONS FROM COMPUSERVE ------------------------------------------ 30-Day Trial Versions of many Infinite Technologies Products are available on CompuServe! Look for the following files in the NOVVEN Forum, Library 4: XPRESS.ZIP - ExpressIT! Electronic Mail (NetWare) (DOS and Windows versions combined) EXPDOS.ZIP - ExpressIT! E-Mail (NetWare) (DOS Version) EXPWIN.ZIP - ExpressIT! E-Mail (NetWare) (Windows Version) XPRES2.ZIP - ExpressIT! E-Mail (Remote & non-NetWare) (DOS and Windows versions combined) REMDOS.ZIP - ExpressIT! E-Mail (Remote & non-NetWare) (DOS Version) REMWIN.ZIP - ExpressIT! E-Mail (Remote & non-NetWare) (Windows Version) POPIT.ZIP - PopIT! ONCALL.ZIP - OnCall! CASTAW.ZIP - CastAway! IQUEUE.ZIP - I-Queue! IQS.ZIP - I-Queue! Server LOCKIT.ZIP - LockIT! MHSCED.ZIP - MHS Scheduler PAGEIT.ZIP - PageIT! 4WARD.ZIP - ForwardIT! MHSNFY.ZIP - MHSNotify! MHSLIB.ZIP - MHS Librarian! EXDA.ZIP - ExpressIT! MHS Directory Assistant MHSQ.ZIP - MhsQ! And don't miss our *FREE* utilities (also in NOVVEN Library 4): NETERR.ZIP - Network error handlers (CRITTER, SHATTACH) to reboot unattended workstations and clear network errors. CREATQ.ZIP - Create NetWare print queues on a volume other than SYS: LOGIN.ZIP - Load TSRs from the NetWare Login Script without losing available memory! MHSACT.ZIP - Automatically re-activate deactivated MHS internetwork hosts without operator intervention. MHSSWP.ZIP - Redirect MHS swap files to a local drive or VDISK. MHSBPL.ZIP - Configure MHS 1.5C host to host communications to use the B+ protocol. SENDIT.ZIP - Send MHS messages from the DOS command line or batch files. Plus, other helpful text files and reports: MHSGAT.TXT - NetWare MHS and Gateways overview DOSMEM.TXT - PC Memory management/architecture overview WINTIP.TXT - Windows vs. NetWare Troubleshooting Tips ...and stay tuned for MORE!!! FOR MORE INFORMATION, CONTACT: ▄▄████▄▄ ▄█▀█▄ ▄█▀▀ ▀▀███▄ █▀ ▀█▄█▀ ███ ▀█▄ ▄█▀ ▀█▄▄ ▄██▀ ▀▀▀ ▀▀▀▀▀▀ ███ ▄███ ███ ███ ▄██ ███ ▄▄▄ ▄▄▄ ▄███▄ ▄▄▄ ▄▄▄ ▄▄▄ ▄▄▄ ▄███▄ ▄▄▄▄ ███ ███▀ ███ ███ ███ ███▀ ███ ███ ███ ███▄██ ███ ███ ███ ███ ███ ███ ███ ███ ███▄ ▀██▄▄▄ T E C H N O L O G I E S 11433 Cronridge Drive, Suite H Owings Mills, MD 21117 +1-410-363-1097 FAX: +1-410-363-3779 MHS: Support @ Infinite CompuServe: >MHS:Support @ Infinite (or 73270,405) Internet: Support@Infinite.MHS.CompuServe.com Technical Support provided on the CompuServe Information Service in NOVVEN Section 4 (GO INFINITE)